Refund policy

Return & Refund Policy

We offer a 60-day satisfaction guarantee, meaning you have 60 days after receiving your item to request a refund if the product does not perform as expected when used as directed.

To start a request, contact us at info@biohme.health

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it.

Non-Returnable Items

We do not accept returns on gift cards.

Exchanges

The fastest way to receive a different item is to place a new order. If your original purchase qualifies under our policy, we’ll process the refund accordingly.

Refund Process

Once your request is reviewed, we will notify you of the outcome.

If approved, your refund will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since approval, please contact us at info@biohme.health